Where can we review receipts that are failed during Lockbox Validation?

You can review receipts that failed the validation step in the Lockbox Transmission Data window.

Responsibility: <<XX>> Receivables Manager

Navigation: Receipts > Lockbox > Transmission History

• Receivables keeps track of each lockbox transmission you submit through the Submit Lockbox Processing window.

• Use the Lockbox Transmission History window to review information about your lockbox transmissions such as the origination date, the number and amount of records in a transmission, and the number and amount of receipts that passed the validation step.

• The Control Count and Amount fields display the total number and amount of records in this lockbox transmission. The Validated Count and Amount fields display the total number and amount of receipts in this transmission that passed the validation step.

• Status of OOB Out of Balance means: One or more of the receipts in this transmission was rejected during validation. Go to Maintain Transmission Data to view the detail of this receipt. There is no need to update the status or delete the record.

Navigation: Receipts > Lockbox > Maintain Transmission Data

Query with Transmission Name or Creation Date or Lockbox Number or Batch Name or Receipt Number....etc.