There are two concurrent programs we need to be run to generate contracts from Sales Orders:
Workflow Background Process to ensure that the Order Management Order Line workflow has progressed the line to Closed/Interfaced. The recommended parameters for running Workflow Background Process are:
As a part of the ASO Queue Replacement, the concurrent program "Service Contracts Order Capture Integration" was obsoleted in R12. As a result, the R12 process differs from the 11i process as follows:
The 11i Order Capture integration process required running two concurrent programs:
Concurrent program #1 "Service Contracts Order Capture Integration" did three jobs:
The R12 Order Capture integration has the following changes:
- Workflow Background Process
- Service Contracts Order Processing Program
Workflow Background Process to ensure that the Order Management Order Line workflow has progressed the line to Closed/Interfaced. The recommended parameters for running Workflow Background Process are:
Parameter | Value |
---|---|
Item Type | OM Order Line |
Process Deferred | Yes |
Process Timeout | Yes |
Process Stuck | Yes |
As a part of the ASO Queue Replacement, the concurrent program "Service Contracts Order Capture Integration" was obsoleted in R12. As a result, the R12 process differs from the 11i process as follows:
The 11i Order Capture integration process required running two concurrent programs:
Concurrent program #1 "Service Contracts Order Capture Integration" did three jobs:
- Get the data from ASO queues.
- Insert the data into OKS_REPROCESSING.
- Launch the Reprocess order concurrent program
The R12 Order Capture integration has the following changes:
- OM places the data directly into OKS_REPROCESSING table.
- Users directly run "Service Contracts Order Processing Program" for the creation of contracts.
- There is no Service Contracts Order Capture Integration concurrent program.
- If upgrading to R12, you need to run the Service Contracts ASO Queue Migration to get the data from ASO to OKS after the upgrade.
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